You can contact our customer service team at any time, from anywhere in the world, using the form below. You will always receive a prompt reply during our Head Office business hours, 9am to 5pm (AEST/AEDT) Monday to Friday (excluding local Australian/NSW public holidays).

If you are enquiring about an online order, please include the date of your order and the order number.

If you would like to speak with a stylist at a bounce store, you can find our store locations and details here.